Privacy Policy

Florida AI Solutions

Welcome to flaisolutions.com (the “Site”). Florida AI Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our Site or use our AI-powered automation and communication services.

1. Personally Identifiable Information (“PII”)

“Personally Identifiable Information” (“PII”) is information that can identify, contact, or locate an individual.

This may include, but is not limited to:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Billing or payment-related information

  • Physical or mailing address

  • Information submitted through forms, chats, or communication tools.

Anonymous, aggregated, or non-identifiable data is not considered PII.

2. Information We Collect

From All Visitors:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Date and time of visits

From Customers or Authorized Users:

  • Name and contact details

  • Business-related information

  • Communication preferences

  • Messages, calls, or interactions submitted through our systems

  • Payment information (processed securely by third-party providers and never stored on our servers)

3. Who Collects the Information

Information is collected directly by Florida AI Solutions.

We also use trusted third-party service providers to operate our business, including:

  • Payment processors (e.g., Stripe)

  • SMS, voice, and email communication platforms

  • CRM and automation software

  • Analytics and hosting services

These providers only receive information necessary to perform their services and are required to follow their own privacy and security standards.

4. How We Use Personally Identifiable Information

We may use PII to:

  • Provide AI automation and communication services

  • Respond to inquiries and customer support requests

  • Send service-related notifications, confirmations, or updates

  • Improve our systems, workflows, and user experience

  • Communicate relevant service updates or business information

We do not use your information for unauthorized marketing purposes.

5. Sharing of Information

We do not sell or rent personal information.

We may share PII only:

  • With trusted vendors who support our services

  • When required to operate automation, messaging, or payment systems

  • When legally required by law, regulation, or legal process

Non-identifiable, aggregated data may be shared for analytics or reporting purposes.

6. How Information Is Stored

  • Data is stored securely with access limited to authorized personnel

  • Sensitive information is protected using industry-standard safeguards

  • Payment information is handled exclusively by secure third-party processors

We do not store full payment or financial credentials.

7. Visitor Choices & Communication Preferences

  • You may:

    • Opt out of marketing or non-essential communications

    • Request access to your personal data

    • Request corrections or updates

    • Request deletion of your data (subject to legal or operational requirements)

    Requests can be made by contacting us directly.

8. Cookies

Cookies are small data files stored on your device.

We use cookies for:

  • Website functionality

  • User preferences

  • Security and session management

  • Analytics and performance tracking

You may disable cookies through your browser settings, though some features may not function correctly.

9. Log Information

We may collect log data such as:

  • IP address

  • Browser type

  • Access times

  • Pages viewed

  • Referring URLs

This information helps us maintain security and improve performance.

10. Service Providers & Partners

We work with third-party platforms that may access limited PII to:

  • Deliver messages or calls

  • Process payments

  • Provide automation or CRM functionality

These providers may not use your data in a manner inconsistent with this Privacy Policy.

11. Security of Information

We implement commercially reasonable security measures including:

  • Encrypted data transmission

  • Restricted access controls

  • Secure hosting environments

  • Internal security reviews

However, no online system can be guaranteed 100% secure.

12. Correcting or Updating Information

To update or correct your information, please contact us at:
📧 [email protected]

13. Deleting Your Information

You may request deletion of your personal data.
Some information may remain in backups or logs but will no longer be actively processed or used.

14. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

15. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect information from minors.

16. Compliance With Laws

We may disclose information when required by:

  • Legal obligations

  • Court orders or subpoenas

  • Law enforcement requests

  • Safety or security concerns

17. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

18. External Links

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices and encourage reviewing their policies.

19. Contact Us

For questions regarding this Privacy Policy, contact:

Florida AI Solutions
450 S Orange Ave, 3rd Floor
Orlando, FL 32801
United States

📧 [email protected]
📞 +1 (877) 511-6731
🌐 flaisolutions.com